Communication Skills for Interpersonal Relationships

Communication is the foundation of human relationships. Generally, communication means an exchange of information. While communicating we understand and influence each other, learn, build trust, and develop new relationships.

One-way and two-way communication exist. While in one-way communication one can not react to the message from the other party, in two-way communication the parties involved can react by exchanging experiences and replying to each other. In order to develop interpersonal relationships two-way communication should be used to exchange ideas and understand each other.

In conversations we use verbal and non-verbal means of communication. When we communicate by talking it is called verbal communication. Facial expressions, eye contact and body language is a part of non-verbal communication. Humans are experts in decoding the non-verbal communication expressed through the body language. Therefore, both verbal and non-verbal communication matter.

Here are some tips on how to have less misunderstandings and build stronger relationships:

  • Pay attention to both verbal and non-verbal communication and give feedback using both verbal and non-verbal language. For example, maintain eye-contact and nod if you agree with the person. Also try paraphrasing their ideas in a polite way, for instance: “...so in other words you mean that...” or “...if I understood correctly, you mean that...” This is called active listening. It helps build trust and makes the communication more effective.
  • Staying quiet during conversation and trying to grasp the meaning expressed by others is equally helpful.
  • Be patient! One can improve social skills through practice.

For more information and other help please contact TPO Nepal.